Portal & Data Coordinator

Duties  

• Monitoring of the supplier facing portal screens
• Gathering data from supplier portals and other available data channels
• Running and analysing missing data reports
• Ensuring departmental SLAs are met
• Liaising with transport via phone and email
• Responsible for updating and managing data input into IT platforms
• Assessing the validity of the data presented prior to acceptance
• First line support for suppliers’ data queries

Ideal Person

• Hungry for success, should that be developing your career or the success of your team
• Teamwork, always helping colleagues whether they are sat next to you or in another department
• Customer centric, strive for continually great customer service, internally and externally
• Results focused, through satisfied customers or achieving KPIs
• Organised and proactive approach to a workload
• Enjoy finding solutions to problems and queries
• Experience of dealing with telephone enquiries
• GCSE C grade Maths and English or equivalent