| Customer news, Team Reconomy

ReBOUND Returns and Cycleon to unify under a single brand identity

The businesses will come together and deliver a global end-to-end omnichannel returns service

On October 10th, ReBOUND Returns and Cycleon will unify under one name: ReBound, a Reconomy company (www.reboundreturns.com) will deliver a global, end-to-end, tech-enabled returns management solution that makes returns smart, scalable, simple, and sustainable.

Jelle Schoenmaker will lead the newly formed business unit, having been at the helm of Cycleon for 15 years. By combining the very best of both organizations, ReBound will offer one of the only globally connected omnichannel returns solutions. ReBOUND Returns and Cycleon had previously operated as separate entities under the Reconomy after both being acquired in recent years.

Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main verticals – Recycle, Comply, and Re-use.​

Combining the two businesses under one joint vision will bring to the market a world-leading end-to-end returns partner with an unmatched global network. Not only will this bolster clients’ ability to drive cost-efficiencies and enhance customer experience, but it will also help companies achieve their sustainability goals.

ReBound optimises and manages the entire returns lifecycle so clients can focus on their core business. By leveraging data, technology, and its supply chain capabilities, ReBound enables its clients to access an ecosystem of suppliers and partners who can handle their product returns across the world.

By bringing the expertise and knowledge of these two sector-leading businesses together under a single umbrella, we’re opening up a huge range of benefits for our customers. With a bigger network and a greater number of solutions to draw on, ReBound can deliver a tech-enabled, omnichannel returns service that is truly unique.

“As we consolidate these two incredible businesses, we will continue with our day-to-day business of delivering exceptional returns solutions. I am delighted to be leading ReBound in this innovative and exciting new chapter.”

“Bringing our returns businesses together under a single brand creates a truly world-leading proposition. Importantly, it provides a critical link within the circular economy for our customers, as part of our Re-use division. Reconomy will continue to invest significantly in proprietary technology, partnerships, and our people to enable ReBound to deliver our ambitious international growth plans. The combined power of our returns offer, as well as the broader capabilities and opportunities available across Reconomy, will ensure an exciting future for ReBound colleagues and customers alike”.