Before we give this latest update on our response to the COVID-19 situation, we would like to take this opportunity to offer our heartfelt thanks to the NHS, carers and everyone working so selflessly at the frontline of the crisis. Thank you.
Naturally, our primary focus throughout the crisis has been to safeguard the health and wellbeing of our employees. Thanks to the hard work of our I.T and administrative teams we were quickly able to meet the Government’s directive and ensure people were able to work from home wherever possible. We continue to communicate regularly with all our employees in order to keep them informed, support them with their wellbeing and ensure they have what they need to work effectively and safely.
We have also remained committed to maintaining service continuity for all our customers - many of whom are working in ‘key sectors’ and are at the front line of the crisis. Our ability to sustain 100% supply throughout this period is a credit to all our employees and supply chain partners. We’re extremely proud of everyone involved and would like to take this opportunity to thank them again for all their support. To all intents and purposes we have remained open for business - just not quite in the ‘normal’ way.
Over the last few weeks we have learned a lot about working together and supporting our customers whilst operating remotely. We are however always keen to learn even more and would love to hear ideas and perspectives from our partners and customers based on your recent experiences.
Hopefully in the next few weeks we will start to see a gradual easing of the ‘lockdown’ restrictions. Whilst it is hard to pre-empt how this may look, Reconomy is ready for any increasing levels of business activity and service provision. We’re strongly positioned to help you re-energise your waste and resource management plans.
Our remobilisation preparations are underpinned by close and continuous daily communication with our supply chain to understand service availability and manage responses accordingly. We are also starting to have proactive discussions with customers about the support they might need as we start to come out of this together.
Please remember you can still speak to your account coordinator about your service requirements using their normal details or email email@example.com with any questions relating to our COVID-19 response as we begin to work towards a new kind of normal.
We will continue to communicate regularly both in person and through our digital and social media channels to inform everyone of the latest developments.
Wishing the best of health to you and those around you.
Chief Executive Officer